How to Change a Phone Number to Toll Free

1. Contact your current phone company or cell phone provider about your desire to obtain a toll-free number. Ask about the benefits and limitations of each package they offer, such as how your current phone plan might be affected or if there is a way to restrict the number of toll-free calls you receive.
2. Visit the SMS/800 web site and click 'Service Providers' to find other Responsible Organizations that can help you obtain your toll-free number. Write down three organization names and phone numbers that sound familiar to you, then search the internet for positive and negative reviews on each company. Select the Responsible Organization that seems the most credible.
3. Contact the Responsible Organization and explain your desire to change your phone number to a toll-free number. Ask about the benefits and limitations of each package they offer, such as if voice mail is offered or if there is any penalty for early cancellation.
4. Choose a toll-free package, such as per-call charging or flat-rate calling. Ask questions about your flexibility to change your toll-free package without penalty.
5. Follow any instructions the Responsible Organization gives you to complete the process, which may include obtaining a new telephone or cell phone. Choose an activation date that ensures your service will be turned on before you advertise your new phone number to prospective callers.