How to Get a Toll

1. Ask callers from toll-free numbers to put you on their company's internal Do Not Call list. If all you heard when you answered the call was a recorded message, hang up and call the number back to determine whether you can reach a live person or hear about an automated opt-out option you can select by pressing a key. Federal law requires companies to remove you from their calling lists if you specifically ask them to do so. Saying you are not interested, however, is not enough; use the specific words 'Put me on your 'Do Not Call' list.'
2. Call your telephone service provider if a toll-free caller does not honor your request. Ask if your service provider offers a blocking service. Some phone companies provide this for free, while others impose a monthly charge or charge for blocking individual numbers.
3. Purchase a telephone with blocking capabilities. Many models with blocking capabilities can stop specific numbers from calling you or block all calls from toll-free prefixes. If you are receiving toll-free calls on your cell phone and it is a smartphone, you can purchase a blocking application to cut off such calls or send them directly to voice mail.
4. Report the toll-free number to the Federal Trade Commission if you requested that the company stop calling you and it persists in calling. Companies making additional calls 31 days or more after you register your phone number on a Do Not Call list is a violation of the law, and the company faces prosecution if the FTC receives enough complaints.