How to Unlock Metro PCS Cellphones

1. Remove your phone's battery cover to obtain your phone's IMEI number. The IMEI will be located on the compliance panel inside the battery compartment. Write the number down and replace the battery. Power on the device.
2. Dial '611' and press 'Send' to reach Metro PCS customer service. Request the device's unlock code and instructions. If the customer service agent cannot tell you your specific device's unlock code, you will have to obtain it online.
3. Obtain your unlock code from the Internet (see Resources). Be prepared to enter your IMEI and email address to receive the code and code entry instructions. Follow the code entry instructions that you obtain from the unlock code site itself or in the email from the site. The instructions differ depending on your device's model.
4. Insert the SIM card from the alternative mobile provider after you unlock the device. Power on the phone. The device will boot up and connect to the alternative network.